Work experience

Ernst and Young LLP

Product Designer

Dec 2023 to Present (1 year, 1 month)

• Lead the product design from end to end of a scholarship platform of a leading Indian banking corporation. The platform provides MBA and engineering scholarships to students across India, and a networking and mentorship service as well. I was also involved heavily in project management responsibilities such as creating project plans, leading the design process, stakeholder management, and monitoring the web development quality and progress.

Currently, I am leading the product design for the top Airline company in India. I am designing their internal operations product that caters to the ground handling staff. The functionalities include assisting passengers who have missed bags and helping them retrieve them seamlessly. I have also designed a dashboard for the airline company's admins. It helps them keep track of key performance indicators such as the number of running flights, passengers, airport employees, and external vendors.

Deloitte Digital USI

Product Designer

July 2019 - Aug 2022 (3 years)

• Improved the end-to-end experience of the E-Commerce portal for an American Fortune 100 Construction Machinery Company, making it more customer-centric.  Collaborated with fellow UX and Visual designers and developers to design the entire ordering flow of the machine attachment parts. These parts added more use cases to the machines, improving their functionality.

• Led the UX Design for a Customer Service app for the service agents of a leading domestic Airline company that enhances the process of receiving and attending to customer requests

• Created and pitched a high-fidelity prototype of a new and intuitive online banking application for a leading American banking corporation. The app provided users with the option of automated recurring payments, and smart device integration.

bmc Software Inc.

Product Design Intern

Dec 2018 - Apr 2019

• Conducted Usability Testing, performed Heuristic Evaluations and enhanced the Information Architecture design of the company’s flagship Cloud Security and Resources SAAS product. Used the insights and data from the user tests to improve the web app’s navigation.

• Re-design the user flow of selecting a server connector for a customer’s cloud resources. The new design provided more flexibility in terms of compatible Operating Systems, and clear and easy instructions for file installations, making it more intuitive.

TATA Communications Ltd.

2016 Ethics Week poster design competition winner

I won the annual Ethics Week Poster Competition held by TATA Communications across all their offices in India, earning a sum total of $500 as the Prize Money. The poster design aimed to emphasise the importance the company places on their code of conduct, integrity, and workplace ethics.

Professional Skills

Product Design

User Research

User Journey Mapping

Information Architecture

Task Flows

Wireframing

Prototyping

Visual Design

Usability Testing

Tools/Softwares

Figma

Sketch

Adobe Xd

Adobe Illustrator

Let’s connect!